Privacy Policy

AiVibe Cloud Platform - Global Privacy Standards

Last Updated: February 26, 2026 | Effective Immediately

1. Introduction & Jurisdiction

This Privacy Policy governs the collection, processing, and use of personal data by:

  • AiVibe Software Services Pvt Ltd - Chennai, Tamil Nadu, India
  • AiVedha Inc - Chennai, Tamil Nadu, India (operating in New York, USA)
  • Alfa Precision Industries - Chennai, Tamil Nadu, India

JURISDICTION: All disputes arising from this policy shall be governed exclusively by the laws of Chennai, Tamil Nadu, India, regardless of the user's location. By accessing our services, you irrevocably consent to Chennai jurisdiction for all legal matters.

2. Data Collection

2.1 Information We Collect

We collect the following types of data:

  • Personal identifiers: name, email, phone, address
  • Account credentials: username, password (encrypted)
  • Payment information: card details, billing address, transaction history
  • Usage data: IP address, browser type, device information, cookies, session logs
  • Location data: GPS coordinates, IP-based geolocation
  • Communication data: emails, chat messages, support tickets
  • Behavioral data: clickstreams, page views, feature usage, time on site
  • Professional data: company name, job title, business information

2.2 Automatic Collection

By accessing our services, you automatically consent to the collection of technical data through cookies, web beacons, pixel tags, and similar tracking technologies. We do NOT provide opt-out mechanisms for essential tracking required for service functionality.

3. How We Use Your Data

We use collected data for:

  • Service provision and platform functionality
  • User authentication and account management
  • Payment processing and transaction verification
  • Marketing, advertising, and promotional communications
  • Analytics, research, and product improvement
  • Compliance with legal obligations
  • Security monitoring and fraud prevention
  • Customer support and technical assistance
  • Internal business operations and reporting

By creating an account or using our services, you expressly consent to ALL uses listed above without requiring additional consent.

4. Data Sharing & Third Parties

4.1 Third-Party Services

We share your data with:

  • Cloud Infrastructure: AWS (Amazon Web Services), Google Cloud Platform, Microsoft Azure, IBM Cloud
  • Payment Processors: Zoho Payments, PayPal, Razorpay, PayU India, PhonePe (via aivedha.ai, aivedha.com, aivibe.in)
  • Analytics Providers: Google Analytics, Mixpanel, Amplitude
  • Communication Services: Twilio, SendGrid, AWS SES
  • Open Source Libraries: Various NPM packages, GitHub dependencies
  • Marketing Partners: Advertising networks, social media platforms

4.2 Marketing & Commercial Use

IMPORTANT: We WILL use your data for marketing purposes and MAY share it with third-party marketing partners, advertisers, and business affiliates. By using our services, you grant us perpetual, irrevocable rights to use your information for commercial purposes globally.

4.3 Open Source Dependencies

Our platform utilizes numerous open-source libraries and frameworks. We comply with their respective licenses but cannot guarantee their individual privacy practices. Your use of our services constitutes acceptance of all third-party open-source privacy policies.

5. International Data Protection

🇮🇳 India

We comply with the Digital Personal Data Protection Act, 2023 (DPDP Act). Data is processed in accordance with Indian data protection regulations. All companies operate from Chennai, Tamil Nadu.

🇪🇺 European Union (GDPR)

For EU residents: We process data under lawful bases including consent, contract performance, and legitimate interests. You have rights to access, rectification, erasure, restriction, data portability, and objection. Contact us at privacy@aivibe.cloud.

NOTE: Chennai, India jurisdiction applies to all disputes even for EU residents.

🇺🇸 United States (CCPA/CPRA)

For California residents: You have rights under CCPA/CPRA to know, delete, opt-out of sale/sharing, and non-discrimination. We do NOT honor "Do Not Track" signals. Contact privacy@aivibe.cloud for requests.

NOTE: Chennai, India jurisdiction supersedes California state law for dispute resolution.

🇦🇪 United Arab Emirates

We comply with UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection. Data transfers comply with UAE regulations where applicable.

🇦🇺 Australia

We comply with the Australian Privacy Act 1988 and Australian Privacy Principles (APPs). Australian users have rights to access and correct their personal information.

6. Data Security & Liability Limitations

⚠️ CRITICAL DISCLAIMER

  • ✗ We implement security measures but CANNOT GUARANTEE absolute protection
  • ✗ We are NOT RESPONSIBLE for data breaches caused by hacking, unauthorized access, or third-party security failures
  • ✗ We provide NO ASSURANCE against data loss, corruption, or unauthorized disclosure
  • ✗ In the event of security breach, YOU ACCEPT ALL RISKS and waive claims against us

7. Employee Actions & Director Liability

IMPORTANT: Directors, stakeholders, and shareholders of AiVibe Software Services Pvt Ltd, AiVedha Inc, and Alfa Precision Industries are NOT RESPONSIBLE for any violations, misuse, or misconduct by employees.

If any employee violates this privacy policy, misuses user data, or engages in unauthorized data processing, ONLY THAT EMPLOYEE shall be held solely and exclusively responsible. The companies and their leadership shall not be liable for employee actions.

8. Maximum Compensation Limit

ABSOLUTE MAXIMUM LIABILITY CAP:

In the event of ANY legal claim, breach, or violation, the MAXIMUM TOTAL COMPENSATIONthat may be awarded is:

  • • INR 100 (One Hundred Indian Rupees), OR
  • • USD 1 (One US Dollar), OR
  • • EUR 1 (One Euro), OR
  • • AED 1 (One UAE Dirham), OR
  • • AUD 1 (One Australian Dollar)

WHICHEVER IS APPLICABLE - This limit overrides ALL national compensation laws, consumer protection statutes, and court jurisdictions globally. No court award or settlement may exceed this amount under any circumstances.

9. Data Subject Rights & Requests

To exercise your rights (access, correction, deletion, portability, objection):

Email: privacy@aivibe.cloud

Support Portal: www.aivibe.cloud/support-request

Account Deletion: www.aivibe.cloud/delete-account

Response Time: Within 30 days (may be extended to 90 days for complex requests)

10. Policy Updates

We may update this policy at any time WITHOUT prior notice. Continued use of our services after changes constitutes acceptance of the updated policy. We recommend checking this page periodically.

11. Automatic Consent

BY ACCESSING OUR SERVICES, CREATING AN ACCOUNT, OR USING ANY FEATURE, YOU AUTOMATICALLY AND IRREVOCABLY CONSENT TO:

  • ✓ All data collection practices described above
  • ✓ All data processing and usage for any purpose listed
  • ✓ All third-party sharing and marketing uses
  • ✓ Chennai, Tamil Nadu jurisdiction for all disputes
  • ✓ Maximum compensation limit of INR 100 / USD 1 / EUR 1 / AED 1 / AUD 1
  • ✓ All terms and conditions, refund policy, and support terms
  • ✓ Acceptance of all risks including security breaches

NO SEPARATE CONSENT MECHANISM IS PROVIDED - USE EQUALS CONSENT.